Built by a Plumber — For Plumbers

Your Privacy Matters.

Proactive Solutions respects your privacy and is committed to protecting your personal information.

This policy explains how we collect, use, and safeguard your data.


Information We Collect

We may collect:

  • Name, email, phone number

  • Shipping and billing addresses

  • Payment-related information (processed securely via third-party providers)

  • Website usage data (analytics, cookies)


How We Use Your Information

Your information is used to:

  • Process orders and payments

  • Deliver products

  • Communicate order updates

  • Improve website performance and customer experience

We do not sell or rent your personal information.


Payment Security

Payment details are handled by secure, PCI-compliant payment processors.
We do not store credit card information on our servers.


Third-Party Services

We may use trusted third-party services for:

  • Payments

  • Shipping

  • Analytics

  • Marketing communications

These providers only receive information necessary to perform their function.


Cookies

Cookies help us:

  • Improve site performance

  • Understand visitor behaviour

  • Deliver relevant content

You can disable cookies in your browser settings at any time.


Data Protection

We implement reasonable security measures to protect your data from unauthorised access, misuse, or disclosure.


Your Rights

You may request:

  • Access to your personal data

  • Correction of inaccurate information

  • Deletion of your data (where legally permitted)

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