Built by a Plumber — For Plumbers
Your Privacy Matters.
Proactive Solutions respects your privacy and is committed to protecting your personal information.
This policy explains how we collect, use, and safeguard your data.
Information We Collect
We may collect:
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Name, email, phone number
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Shipping and billing addresses
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Payment-related information (processed securely via third-party providers)
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Website usage data (analytics, cookies)
How We Use Your Information
Your information is used to:
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Process orders and payments
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Deliver products
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Communicate order updates
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Improve website performance and customer experience
We do not sell or rent your personal information.
Payment Security
Payment details are handled by secure, PCI-compliant payment processors.
We do not store credit card information on our servers.
Third-Party Services
We may use trusted third-party services for:
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Payments
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Shipping
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Analytics
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Marketing communications
These providers only receive information necessary to perform their function.
Cookies
Cookies help us:
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Improve site performance
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Understand visitor behaviour
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Deliver relevant content
You can disable cookies in your browser settings at any time.
Data Protection
We implement reasonable security measures to protect your data from unauthorised access, misuse, or disclosure.
Your Rights
You may request:
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Access to your personal data
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Correction of inaccurate information
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Deletion of your data (where legally permitted)